See Managing Users: Activating Duo Mobile. Activating Duo Mobile for a 2FA DeviceĪdministrators can send Duo Mobile activation codes from the Admin Panel. You can add up to 100 2FA phone and tablet devices to a user, or associate one 2FA device with up to 100 users. A notification bar across the top alerts you that the device is shared between more than one user. The additional user is attached to the 2FA device. Select a Duo user from the drop-down list and click Attach. Click the Attach a user link on the device's properties page. Select a phone by clicking the identifier in the "Device" column. Log in to the Duo Admin Panel and click 2FA Devices in the left sidebar. If you've added an office phone dialed via extension, click Show extension settings to expose additional fields for entering the phone extension and adding a delay before or after dialing the extension (helpful if the Duo call needs to wait for an audio prompt to complete before continuing).Īdministrators can also attach an existing device to multiple Duo users. When you've finished entering details, click Save Changes. You can also chose to assign a "Device name", which may be helpful when users have several numberless mobile devices (like tablets). If you know the device is a smartphone but aren't sure exactly what the platform is, choose "Generic Smartphone" and the actual platform will be set when the user completes Duo Mobile activation. Choose the appropriate phone "Type" and "Platform" from the drop-down menus and enter a "Device name" (this field can be left blank). On the next page you'll be asked to add details about the new phone. If you're adding a tablet, then the phone number field disappears. If you're adding a phone, you'll also need to enter the phone number. Scroll down to the Phones table on the user's properties page and then click the Add Phone button (you can also add a tablet to the user this way). Select a user by clicking their username. Log in to the Duo Admin Panel and click Users in the left sidebar, or enter a username into the search bar at the top of the page. Role required: Owner, Administrator, User Manager, or Help Desk.Īdministrators can create a new phone or tablet device in Duo and attach it to an existing user. To learn more about the additional 2FA device information visible in the Duo Premier and Duo Advantage plans, see the Device Insight documentation. The device page shows the user(s) attached to that phone, and other information and properties like the phone number, the type of device, the model and operating system, etc.ĭuo Premier and Duo Advantage plan customers van view device security information about enrolled devices, like the screen lock status.ĭuo Essentials plan users do not see the "Device Security" information, but all other details are present. This loads the properties page for that phone or tablet. If you've filtered your current view, the report only includes the filtered results. You can also select URL to obtain a direct link to your current view.
#DUO APP TWO FACTOR AUTHENTICATION PDF#
You can narrow down the list of devices by OS platform, version, or security feature.ĭuo Essentials and Free editions see a breakdown of phone devices by type, followed by the device list.Ĭlick the Export button in the upper right side of the devices list and select CSV, JSON, or PDF to download a a list of devices. If you're using Duo's Duo Premier or Duo Advantage plans, the default 2FA Devices view includes a number of selectable filters on the left side.
A list of phones and tablets is shown, along with the attached user(s), if any. The default view called "Phones" also includes tablet devices. Please use one of Duo's supported browsers.
Microsoft ended Internet Explorer desktop application support on June 15, 2022. ĭuo no longer supports use of Internet Explorer to access the Admin Panel. or check your browser’s SSL implementation here.
#DUO APP TWO FACTOR AUTHENTICATION UPDATE#
If you have issues accessing the site, please update your browser to a recent version of Chrome, Firefox, Edge, Safari, etc. The browser used to access the Duo Admin Panel must support TLS 1.2, which most modern browsers do by default. See Accessing the Duo Admin Panel for detailed Duo Admin Panel login instructions. Manage phones, hardware tokens, and other two-factor authentication devices from the Duo Admin Panel.Įnter your Duo administrator account credentials. Was this page helpful? Let us know how we can make it better.
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